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Phone Numbers

Nurse Advice Line

1-800-919-8807
24 hours a day, 7 days a week

Medicaid Members

NJ FamilyCare
1-888-453-2534
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.

Managed Long-Term Support and Services (MLTSS)
1-855-642-6185
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.


Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

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Medicare Members

WellCare Medicare
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.

WellCare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m


Medicare Prescription Drug Plan (PDP) Members  

WellCare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.

 

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Providers

Medicaid Providers
1-888-453-2534

Medicare Providers
1-855-538-0454

WellCare Liberty (HMO-SNP)
1-877-706-9509

Medicare Prescription Drug Plan (PDP) Providers
1-888-550-5252

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Mailing Addresses

General Mailing Address

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please direct any legal matters to Centene Plaza, 7700 Forsyth Boulevard, St. Louis, MO 63105.

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